Privacy Policy

Introduction

Welcome to the TukSee Driver application ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when registering with the App, expressing an interest in obtaining information about us or our products and services, when participating in activities on the App, or otherwise contacting us. The personal information we collect may include the following:

• Name and contact information (email address, phone number)
• Driver's license information and other credentials
• Vehicle information (make, model, year, license plate)
• Payment information (bank account details for earnings)
• Profile information and preferences

Location Information

This App collects location data to enable ride matching, navigation, and taximeter functionality even when the app is closed or not in use. The location data is collected in the background to:

• Match you with nearby ride requests
• Provide accurate navigation to pickup and dropoff locations
• Calculate accurate fares using the taximeter feature
• Enhance safety and security for both drivers and passengers

You can enable or disable location services through your device settings, but disabling location services may affect the core functionality of the App.

Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate the App. This information does not reveal your specific identity but may include device and usage information, such as:

• Device information (IP address, device type, operating system)
• App usage statistics and crash reports
• Ride history and performance metrics
• Network information and connection type

How We Use Your Information

We use personal information collected via our App for a variety of business purposes described below:

Purpose	Information Used
Facilitate ride matching and dispatch	Location data, profile information
Calculate and process fares	Location data, trip information, taximeter data
Process payments and earnings	Payment information, bank details
Provide customer support	Contact information, ride history
Ensure safety and security	Location data, trip information, device information
Improve our services	Usage data, performance metrics, feedback
Comply with legal obligations	Driver credentials, trip records, payment information

Sharing Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

With Passengers

We share limited information with passengers to facilitate the ride service:

• Your first name and photo
• Your vehicle information (make, model, license plate)
• Your current location and ETA when en route to pickup
• Your overall driver rating

With Service Providers

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:

• Payment processing services
• Cloud storage providers
• Mapping and navigation services
• Customer support platforms
• Analytics and performance monitoring tools

Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Update

You can review and change your personal information by logging into the App and visiting your account profile page.

Location Controls

You can enable or disable our collection of location information through your device settings. However, disabling location services will prevent the App from functioning properly.

Data Deletion

You may request deletion of your account and associated data by contacting us. Note that we may retain certain information when we have a legal obligation or lawful basis to do so.

Communication Preferences

You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.